We show up, so families don’t have to worry from a distance.

Gracecare was founded on a singular commitment: providing overseas and long-distance families with a reliable, dignified, and proactive local presence to support their aging parents.

Bridging the Gap Between Distance and Care

Across Kerala, adult children live in Bengaluru, Dubai, or further — while parents manage daily life alone. Bills, hospital visits, government paperwork, a broken tap: small things that pile up when there’s no one nearby to help.

Gracecare was started to close that gap — not as a medical service, and not as a call centre, but as a dependable local team that treats every senior citizen with the same patience and respect we’d want for our own parents.

What began as informal help for a handful of families in Kottayam has grown into a structured membership service — the same care, made consistent and accountable.

Service Area
5 km

Serving clients within a 5 km local radius

Visit & Response
Same-Day Visits

30-min response for urgent non-medical calls

Four things we don’t compromise on

These aren’t slogans on a wall — they shape how every visit, call and request is handled.

01

Dignity first

Every member is treated as a person to respect, not a task to complete. No rushing, no condescension.

02

Full transparency

Government and vendor fees are always passed on at actuals. Families see exactly what was done, and when.

03

Real accountability

A named team, not a rotating stranger. Every request is logged, tracked, and followed through to completion.

04

Local, not remote

We operate within a tight radius on purpose — close enough to respond quickly when it actually matters.

“We don’t measure success by how many members we sign up. We measure it by how many families in Dubai, Bengaluru or Delhi stop worrying at 11pm.”

— Gracecare Founding Team

How Diamond fits alongside the others

A condensed view of Annexure E — the full Comparison of Subscription Plans.
Feature Silver Gold Diamond Platinum
Monthly Plan Price ₹5,999 ₹12,999 ₹16,999 From ₹25,000
Household & Utility Coordination ✓ ✓ ✓ Customised
Government Benefits Guidance ✓ ✓ ✓ Comprehensive / Custom
Scheduled Home Visits 1 / Week 2 / Week* 3 / Week Custom Schedule
Family Updates WhatsApp After Each Visit Monthly Summary* Monthly Video Call Custom Reporting
Accompaniment Trips As Agreed Up to 4 / Month As Agreed Customised
Priority Response Standard Priority* Priority Support Customised
24×7 On-Call Support — — ✓ As Agreed
Dedicated Care Manager — — ✓ Dedicated Support Arrangement
Additional Accompaniment Trips Extra Charges Apply Extra Charges Apply As Agreed As Agreed

Monthly prices are listed in INR, with approximate USD equivalents for international families. Applicable GST will be confirmed before payment. Platinum services are customised to the agreed scope.